Describe defects, wear, and missing accessories up front. Accurate listings are the whole reason swapping works.

Choose a busy, well-lit spot for handovers — a mall entrance, a café, a community center.

Take a moment to check the item matches the listing before marking a deal complete.

Don't send passwords, banking details, or ID documents through chat.

Deal chat keeps a record that helps if something goes wrong — and keeps you covered by reporting tools.

If something feels off, use the Report button on the listing instead of a public back-and-forth.